Monthly Archives: February 2015

Is crowdsourcing the future of tech customer support?

The “techie next door” will help customers out Last September, Vodafone Germany, Germany’s second largest network operator, inspired by the sharing economy, launched a new service with online platform Mila.com, in which customers could turn to other customers to get tech support. As tech has grown more complex, Vodafone Service Friends lets customers go online […]

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